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  • 1. What is Delay-A-Pay? Date Created: 10/13/2010 10:31:34 AM Featured Content
    We understand that money can get tight sometimes. If you have an unexpected emergency or cash is tight due to another expense, consider Delay-A-Pay. Delay-A-Pay is a service that allows members to delay a payment on a loan * once per calendar year. To qualify for Delay-A-Pay, all loans and accounts with Veridian must be current. Delay-A-Pay is available for a fee of $30 per loan per instance. Each use of Delay-A-Pay extends the term of your loan by one month. Delay-A-Pay can be used for vehicl  More...
  • 2. Can I make a loan payment online? Date Created: 12/2/2014 2:14:46 PM Featured Content
    Veridian offers several convenient ways to make your loan payments. Transfer in online banking - To make a payment from a Veridian account, simply transfer the funds using online banking. For help or instructions, contact us today. Cross-member transfers - If you'd like to pay your loan with funds located in a separate Veridian membership, we can set up cross-member transfers to allow this action in online banking. Payroll deduction - You can have your payments automatically deducted from yo  More...
  • 3. What should I do if I lose my Visa Debit or Credit card? Date Created: 10/21/2010 12:05:37 PM Featured Content
    It is important to notify us immediately if your Veridian ATM, debit, or credit card is ever lost or stolen. During regular business hours, please call Veridian. After hours , please report your card lost/stolen online , or call the numbers listed below: To report your Visa Debit or Credit Card lost or stolen after hours call (800) 682-6075 To report your ATM Card lost or stolen call Veridian at (800) 235-3228 and if it is after hours please leave a message.
  • 4. What do I need to keep in mind with Mobile Check Deposit? Date Created: 12/3/2012 4:34:55 PM Featured Content
    Here are some tips to remember when using Mobile Check Deposit: Take the picture in a well-lit area Make sure there are no shadows on the check Try to take the picture against a dark background Ensure the full check (including the MICR line) appears within the green bars Take the picture with a still, focused camera Take the picture straight-on rather than at an angle Remember to endorse the check before taking the back of check image
  • 5. I forgot my password for Mobile Banking. How do I reset it? Date Created: 10/29/2010 2:48:35 PM Featured Content
    If you forget your password for mobile banking, you can use our forgotten password tool to reset it. You will need to know your TIN to reset your password. If you do not remember your TIN, contact us to have it mailed to you.
  • 6. Will Veridian offer Apple Pay? Date Created: 12/17/2014 11:54:27 AM New
    We’re currently working with vendors to be able to offer Apple Pay to our members. Once complete, our members will have the option to link their Veridian cards to Apple Pay and use the system to make purchases with their Veridian accounts. The only cards that will NOT be eligible for enrollment in Apple Pay (as determined by Visa and Apple) are cards for: Health savings accounts Home equity lines of credit Business accounts
  • 7. What is Apple Pay? Date Created: 12/17/2014 11:52:34 AM New
    Apple Pay is a mobile payments system recently launched by Apple, Inc. that allows users to make payments from a compatible Apple mobile device. With the system, Apple, Inc. intends to digitize and replace magnetic-strip card transactions. Learn more about Apple Pay at www.apple.com/apple-pay .
  • 8. What is Veridian's Privacy Policy? Date Created: 12/17/2014 11:02:45 AM New
    Veridian's Privacy Policy is located at the bottom of every page in the green bar. View Veridian's Privacy Policy .
  • 9. What carriers does Veridian Insurance work with? Date Created: 12/16/2014 3:37:48 PM New
    Allied Insurance Auto-Owners Insurance CoOpportunity Health Coventry Health Dairyland Insurance EMC National Life Flood Smart (flood insurance info) Hagerty Insurance (classic cars) MetLife Home Auto Insurance Progressive Insurance State Auto Insurance Travelers Insurance Trusted Choice Wellmark
  • 10. What information does Mobile Banking store on my mobile device? Date Created: 12/16/2014 8:42:00 AM New
    With Mobile Text/SMS Banking, the only information “stored” on your mobile device are old text messages which do not contain any confidential information, but might have old balances in them (like an ATM receipt). You may delete your messages regularly, just as you would destroy an ATM receipt. With Mobile Web/SmartClient Application Banking, there is no confidential information stored on your mobile device. You should never use your mobile device’s notepad or address book to s  More...
All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.