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  • 1. What do I need to keep in mind with Mobile Check Deposit? Views: 573 Featured Content
    Here are some tips to remember when using Mobile Check Deposit: Take the picture in a well-lit area Make sure there are no shadows on the check Try to take the picture against a dark background Ensure the full check (including the MICR line) appears within the green bars Take the picture with a still, focused camera Take the picture straight-on rather than at an angle Remember to endorse the check before taking the back of check image
  • 2. I forgot my password for Mobile Banking. How do I reset it? Views: 496 Featured Content Updated
    If you forget your password for mobile banking, you can use our forgotten password tool to reset it. You will need to know your TIN to reset your password. If you do not remember your TIN, contact us to have it mailed to you.
  • 3. What is Veridian's routing number? Views: 798
    Veridian's ABA/Routing number is 273976369. For Direct Deposit inquiries, you must include all 13 digits of your member number. This number begins with 159 and can be found on the bottom of your checks. For members having a Savings only, please speak to a Veridian Credit Union representative to receive this information. If you have additional questions, please contact a Veridian Credit Union Representative.
  • 4. I can't sign in to the mobile banking app. Views: 753 Updated
    If you're having trouble signing in to the mobile banking app, here are a few steps to try: If you have already registered for mobile banking, try resetting your password. If you have not previously registered for mobile banking, you will need to create an account. This account is seperate from your online banking account. Make sure your mobile banking password includes both letters and numbers. If you're receiving an error during the registration process, please contact us and we can tr  More...
  • 5. I'm locked out of mobile banking, what can I do? Views: 443 Updated
    If you are locked out of mobile banking, try resetting your password. If you receive an error or are unable to reset your login, please contact us.
  • 6. What do I need to know about online banking? Views: 389
    Login To log in, enter your username and password in the fields provided. Click the Sign In button. If you are having difficulties signing into Online Banking, please check the following: Account Requirements The following are required to access Online Banking. An active Veridian savings, checking, loan, or Visa account Internet access A member account number and password An Internet browser with SSL encryption First Time Online Banking Users Sign up and start using Online Banking today! To sign  More...
  • 7. How do I get a TIN (Telephone Identification Number)? Views: 332 Updated
    Stop at any Veridian Credit Union office (with photo ID) to receive your TIN. To have your TIN mailed, please contact a Veridian Credit Union Representative by chat or by phone.
  • 8. What is a "pending debit" on my Checking Account? Views: 319
    When you use your debit card without entering your PIN, the amount of the transaction is placed on hold in your account until the transaction is processed. During this holding time, usually 2-4 days, the amount will show as a pending debit. Once the transaction is processed, the hold is released and the funds are withdrawn from the account.
  • 9. I forgot my debit card PIN number. How can I get it reset? Views: 302
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Stop into any of the following branch locations to g  More...
  • 10. How long will it take checks deposited through mobile banking to show in my account balance? Views: 275
    If a qualifying item is received via mobile check deposit on a business day (M-F, excluding holidays) prior to 2 p.m., the item will posted by 8 p.m. of that business day. Qualified items received after the 2 p.m. deadline on a business day will be available by 8 p.m. of the next business day.
All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.