Stop into any of the following branch locations to get your PIN. If your card was issued with a select PIN, an employee from one of the following branches will re-pin your card:
Central Region: Ankeny Main, Johnston, West Lakes
East Central Region: Blairs Ferry, Westdale, Independence, Iowa City
Northeast Region: Ansborough, College Square, Crossroads, UNI, Waverly
If you are unable to visit an office, call (800) 235-3228 and we can mail the PIN or in the case that it was a select PIN, we will block the debit card and mail or fax a lost/stolen form for a signature. Once we have obtained the signature a new card will be issued and mailed to you. The PIN will be mailed a day or two after the card for security reasons.